Terms and Conditions

By accessing and using wesoquo.com ("Website") and engaging our custom white shirt tailoring services ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you ("Customer," "User," or "You") and our company. If you do not agree to these terms, you must discontinue use of our Website and Services immediately.

We specialize in custom-tailored white shirts made to individual specifications. Our Services include consultation, measurement, fabric selection, design customization, manufacturing, and delivery of bespoke white shirts. All products are handcrafted according to customer specifications and requirements provided during the ordering process.

Customers must:

• Provide accurate and complete information during the ordering process
• Supply precise measurements or attend fitting appointments as scheduled
• Make payments according to agreed terms and schedules
• Communicate any changes or concerns promptly during the production process
• Inspect delivered products within 48 hours of receipt
• Use the Website and Services in compliance with applicable laws and regulations
• Respect intellectual property rights and proprietary information
• Provide constructive feedback and maintain professional communication

All content, designs, patterns, techniques, and proprietary methods used in our Services remain the exclusive intellectual property of our company. Customers are granted a limited, non-exclusive right to use the finished products for personal use only. Reproduction, reverse engineering, or commercial use of our designs, patterns, or techniques is strictly prohibited. Any custom designs created collaboratively remain jointly owned, with commercial rights reserved to our company.

Payment terms are established at the time of order placement. Deposits are typically required to commence production, with final payment due upon completion. Prices are subject to change based on fabric costs, design complexity, and market conditions. Additional charges may apply for expedited services, special materials, or design modifications. All payments must be made in the agreed currency and through approved payment methods.

Our liability is limited to the replacement or repair of defective products or refund of the purchase price. We are not liable for indirect, consequential, or incidental damages arising from the use of our Services or products. Our total liability shall not exceed the amount paid for the specific product or service in question. Customers assume responsibility for proper care and maintenance of delivered products.

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, supplier failures, or other unforeseeable events. In such cases, performance obligations are suspended until circumstances permit resumption of normal operations.

Customer information is collected and processed in accordance with applicable privacy laws. Personal data, measurements, and preferences are kept confidential and used solely for service delivery purposes. We implement appropriate security measures to protect customer information from unauthorized access or disclosure.

Any disputes arising from these Terms and Conditions or our Services shall be resolved through good faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration under the rules of the applicable arbitration association. The arbitration shall be conducted in English, and the decision shall be final and binding on all parties. Each party bears their own costs unless otherwise determined by the arbitrator.

Either party may terminate the service agreement with reasonable notice, subject to completion of ongoing orders. Upon termination, all outstanding payments become immediately due, and any work in progress will be completed or refunded at our discretion. Termination does not affect accrued rights or obligations of either party.

These Terms and Conditions may be updated periodically to reflect changes in our Services, legal requirements, or business practices. Customers will be notified of significant changes through the Website or direct communication. Continued use of our Services after modifications constitutes acceptance of the updated terms.

If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions shall be replaced with valid provisions that most closely approximate the original intent.